Privacy policy

1. Introduction
RMU GROUP LTD (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you visit our website https://rmugroupltd.co.uk/ or contact us.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Company Details
RMU GROUP LTD
Company Registration Number: 15549400
Registered Office: 1-3 Shenley Avenue, Ruislip, England, HA4 6BP
Trading Address: 5 Cowley Close, Selsdon, South Croydon, CR2 8LU
Email: info@rmugroupltd.co.uk
Telephone: 07772884601

3. What Personal Data We Collect
We may collect and process the following data:

  • Name
  • Email address
  • Phone number
  • Address (if provided for quotations or services)
  • Any information you provide via contact forms or enquiries
  • Website usage data (e.g. IP address, browser type, pages visited)

4. How We Use Your Data
We use your personal data to:

  • Respond to enquiries and provide quotes
  • Deliver our services
  • Communicate with you regarding your project
  • Improve our website and services
  • Comply with legal obligations

5. Legal Basis for Processing
We rely on the following lawful bases:

  • Consent – when you submit enquiries or contact us
  • Contract – to provide services you request
  • Legal obligation – to comply with UK laws
  • Legitimate interests – to improve our services and website

6. How We Store Your Data
We take appropriate security measures to protect your personal data from unauthorised access, loss, or misuse.

We only retain your data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

7. Sharing Your Data
We do not sell or rent your personal data.
We may share your data with:

  • Service providers (e.g. IT, hosting providers)
  • Professional advisers (e.g. accountants, legal advisers)
  • Authorities if required by law

8. Cookies
Our website may use cookies to improve your browsing experience and analyse website traffic.

You can control or disable cookies through your browser settings.

9. Your Data Protection Rights
Under UK GDPR, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to processing
  • Request restriction of processing
  • Request data portability

To exercise your rights, contact us at info@rmugroupltd.co.uk.

10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices.

11. Complaints
If you are unhappy with how we handle your data, you can contact the Information Commissioner’s Office (ICO):

Website: https://www.ico.org.uk

12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Last Updated: 08 April 2026